Canada Post return solution providers
Streamline your returns process
Seamlessly integrate your ecommerce returns with Canada Post’s partners and solutions. Generate labels, gather data intelligence and optimize return logistics.
Developer APIs
Integrate Canada Post’s return APIs into your website or return portal to create return labels on demand.
- Create a fully customized application
- Access free APIs, plugins and technical documentation
3rd party platforms
Connect to a Canada Post return platform via an approved service partner and use their customer interface and tools.
- Save time and resources by utilizing existing applications
- Partners are fully integrated with our shipping, fulfillment, delivery and returns services
Manage Returns
Our free online tool lets you create and manage unlimited return policies that only take minutes to set up.
- Track returns and get data insights
- Let customers print labels at home or at a post office
- Allow customers to drop off box-free and label-free at a post office
Label in the box
Customers get a pre-printed return label included with their original shipment.
- Add to all or only select orders
- Reduces customer service inquiries
- Order generic labels or generate custom labels
Value-added features
- Create return label barcodes integrated with your inventory management system to easily collect data insights when scanning returns
- Consolidated returns for large volume merchants
- Visibility into return logistics and the ability to leverage data insights to optimize forecasting
Canada Post delivers the full package. When it comes to scaling, when it comes to the services and help we needed to do that, Canada Post was there every step of the way.
Learn how to optimize your returns process
An ecommerce returns strategy can be a significant competitive advantage, but it’s tricky to reconcile customer expectations and your bottom line. Discover actionable takeaways to help strike a balance in your operations, profits, environmental impact and customer experience.
Watch our on-demand webinar