Shipping speed

Expected delivery by distance Shipping distance Projected arrival date (business days)
International destinations to 38 countries 6–10 days

Delivery standards are for items sent between most major urban centres and depend on origin, destination and other factors. Actual delivery times may vary, other terms and conditions apply.

Included features and additional options

Tracking

Track
You can track parcels using the unique tracking number. Get email notifications or use our mobile app.

Peace of mind

Liability coverage up to $100
Every package has an automatic $100 coverage. Terms and conditions apply.

Hassle-free customs clearance
Duty and taxes will be collected from the person receiving the parcel when it's delivered.

Delivery

Delivery to a post office box
Offered for international destinations where available.

Returns

Return to sender
Parcels are returned to you if the receiver has moved or the address is incomplete or doesn’t exist. You are responsible for the Return to sender service fee regardless of the reason for the return.