Find out what identification you need to pick up mail at the post office, whether for yourself or on behalf of someone else or a business.
Letter of Authorization
A letter of authorization lets you act on behalf of another person or a business to pick up mail or apply for postal services. Download one here.
Post office opening hours
First look up your post office in Find a Post Office and then you can view the hours of operation for that location.
Returning shipments to online retailers
Process for shipping parcel pack to the merchant. Includes instruction for prepaid shipping and shipping paid by customers
Why is my post office closing?
We may close or relocate a post office to improve operations and remain competitive.
What are air stage offices?
Many remote communities are served by post offices called air stage offices. Find out about shipping to and from air stage offices.
Canada Post holiday hours
Find holiday hours here. Canada Post is closed on national, provincial and territorial holidays.
How can I call the post office?
Over 6,300 post offices are available to take your call! Here’s how to get in touch:
